Effective as of May 16, 2018
TABLE OF CONTENTS
1. Scope and Application
2. Collection of Personal Information
Information Provided Directly by You
We may collect, use, disclose, transfer and store any personal information you enter on our website or give us through various means, including telephone calls, emails, enquiries or registrations at our sales office, SMS, fax, post, and any platforms used by us from time to time. The information which we collect includes information that can identify you as an individual, including, but not limited to, your full name, meetup name, contact number, postal and email addresses, contact preferences, and, if you make a booking with us, your bank account number.
You are also deemed to have given your consent for the collection, use and disclosure of Personal Data in the following circumstances:
When you voluntarily provide your Personal Data to us;
When you are aware of the purposes for which you are providing your Personal Data to us;
When it is reasonable for you to have provided the Personal Data to us in the circumstances, and
In any other circumstances where consent is deemed under.
Information We May Collect Automatically
Additional to the information you provide to us, we also use third-party technologies to automatically collect certain additional information, such as:
IP Address and Other Identifiers
When you access and interact with our services, we may collect information about your visits in order to understand the frequency with which specific visitors visit parts of our services. If you access the services through a mobile or other devices, we may collect your mobile device identifier, geolocation data or other transactional information for that device. We may combine this information with other information that we have collected to fine-tune our services to suit your interests.
Social Media Information
Cookies and Other Tracking Technologies
We also use other tracking technologies such as Google Analytics to collect anonymous log data, e.g. Site Traffic, to understand our customers and their interest.
3. Usage and Disclosure
We may use your Personal Information for a variety of business purposes, including to:
Communicate with you;
Deliver the products and services you request;
Provide you with travel confirmation and updates;
Maintain and manage your account, including processing bills and providing travel notifications;
Respond to your inquiries and comments;
Measure interest in and improve the services of our products, services, and website and enhance your experience on our services;
Notify you about special offers and travel-related products and services that may be of interest to you;
Reward you as part of any reward and loyalty programme you choose to join;
Resolve disputes, collect fees, or troubleshoot problems;
Perform business analyses or for other purposes to improve the quality of our business and services we offer;
Prevent potentially prohibited or illegal activities;
Enforce our Terms and Conditions when you make a travel registration with us; and
Any other purposes which are related to the point of collection
To make our content and services more interesting and relevant to you, we may use the information we collect from and about you to study and make predictions about your potential areas of interest and upcoming trends of travel.
We may share information with third parties, preferred partners or vendors which some may be located overseas such as:
Land operators or single product suppliers such as hotels, tour arrangements to facilitate their provision of services to you
Third party vendors whom on our behalf provide us with services such as marketing promotions
Advisors such as Auditors and Lawyers
Law Enforcement Agency, Regulators and Government
In that regard, we will only disclose information which is under reasonable requirements to these third parties for work purposes. You can state your consent whether express or implied.
4. Security of Personal Information
We will take reasonable, technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
5. User Access and Control
If you'd like to access, review, correct, update, delete or limit our use of your personal information you have previously provided directly to us, you may contact us via this link here.
You may opt-out from receiving marketing messages in relation to our products and services by indicating upon registration of any trip and application of membership on our website or via this Unsubscribe Form here. We will try to comply with your request as soon as reasonably possible.
We respect your decision to opt out of receiving marketing information. By opting out, you indicate that you understand and accept that this may impact the availability of services and the quality of services that we may provide to you and may mean that the services provided to you by us may not be customized for your use and may be less user-friendly and less efficient for you.
6. Other Important Information
Location of Data
The services are hosted in and managed from Singapore. If you are a user located outside Singapore, you acknowledge and give consent to any personal information processed in Singapore. Singapore and other countries' data protection laws may not be the same as those in your jurisdiction.
7. Contact Us